Customer Service Representative

Description:

Reporting to the General Manager, the incumbent will be required to provide a high-level customer service interface between the relevant service units and customers to ensure customers are met in a timely fashion.

Qualifications:

  • In this position, you will be answering inbound calls to provide exceptional customer service to consumers.
  • This could include responding to inquiries about products and services; researching, and providing information.
  • Manning the social media platforms of the company
  • Escalating unresolved problems; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell products;

Strong knowledge of automotive parts and accessories and a formal certification in Auto Mechanics would be a distinct advantage”.

Deadline: April 30, 2018

Submit applications to autocojob56@yahoo.com