Professional I, Service Delivery Client Network Services- Conduent ( Portmore, Saint Catherine)

Description
Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.

Purpose:

•Responsible for managing the plan, design, and implementation of customer funded enterprise infrastructure and/or data center services. These services could include telecommunications, data network, e-mail, file and print, directory, security; and PC and server operating systems and hardware.

Scope:
General:
•Builds knowledge of the organization, processes and customers
•Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills
•Receives a moderate level of guidance and direction
•Moderate decision making authority guided by policies, procedures, and business operations protocol

Primary Responsibilities:
•May perform one or more of the following:
•Designs and implements system requirements for customers and analyzes existing systems
•Installs and maintains mainframe, midrange, or NT operating systems and related software to ensure stable performance
•Evaluates system specifications, input/output processes, and working parameters for hardware/software compatibility
•Develops, tests, installs, and modifies computer software for operating systems, compilers, utilities, multi-programming, and telecommunications systems
•Develops and installs programs for large-scale or high volume transactions requiring IBM/MVS or similar mainframe processing
•Develops and installs programs to support general business applications
•Develops programs on mid-range computers such as the IBM AS/400 or UNIX based mini/mid-range computers
•Evaluates and installs database management systems
•Plans computerized databases, including base definition, structure, documentation, long-range requirements, operational guidelines and protection
•All other duties as assigned

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

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