Associate Analyst, Customer Risk Management – Conduent (Montego Bay, Saint James)

Responsibilities:
Description:
Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.

Purpose:
•Responsible for developing, analyzing, recommending and implementing controls and cost-effective approaches to minimize the organization’s risks effects. Identifies and analyzes potential sources of loss to minimize risk and estimates the potential financial consequences of an occurring loss. Identifies exposures and makes recommendations for solutions to minimize the organization’s risk.

Scope:
General:
•Performs routine assignments in entry level of the professional career band
•Typically a graduate, although may have progressed into the role via equivalent business experience that provide knowledge and exposure to fundamental, theories, principles, and concepts
•Professional roles will typically require a degree in their specific discipline which may apply to specific positions.
•Receives instruction, guidance and direction from others
•Limited decision making authority guided by policies, procedures, and business operations protocol.

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