Hotel Supervisor

2-3 years minimum experience in a similar position, above average written and communication skills, proven track record of excellent guest relations, multi-tasking capabilities

Job Description

The Hotel Supervisor will be responsible for overseeing the daily operations of the hotel, ensuring excellent guest relations, and maintaining high standards of customer service. This will include managing front desk staff, handling guest complaints, and coordinating with other departments to ensure smooth operations. The ideal candidate will have 2-3 years of experience in a similar position, above average written and communication skills, and a proven track record of excellent guest relations. Multi-tasking capabilities and multi-lingual skills are also an advantage.

Responsibilities will include:

Supervising front desk staff and ensuring excellent customer service
Handling guest complaints and resolving issues in a professional and courteous manner
Coordinating with other departments to ensure smooth operations
Maintaining high standards of cleanliness and maintenance throughout the hotel

Job Requirements

Education Requirements

Job Description