The Customer Representative & Filing Clerk will be responsible for handling customer inquiries, resolving issues, and maintaining accurate records. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. The role will also involve filing and maintaining documents, both physical and digital, in an organized and efficient manner.
Responsibilities will include:
- Responding to customer inquiries via phone, email, or in-person
- Resolving customer complaints and issues in a professional and courteous manner
- Maintaining accurate and up-to-date records, both physical and digital
- Filing and retrieving documents as needed
- Working collaboratively with other team members to achieve goals and objectives
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